Installation


This add-on is available on the Atlassian Marketplace and can be installed as usual through the universal plugin manager. If you already installed the plugin, you can skip the rest of this article. If not, just follow the steps below or take a look at Atlassians official how to on installing add-ons.

To install the add-on you will need administrative rights. If you are not a Confluence admin, please contact one of your Confluence admins and send her/him this guide.


Step 1 - Go to the Universal Plugin Manager


The Universal Plugin Manager (UPM) allows you to manage add-ons in your Confluence instance. To open it you need to go to any page in your Confluence instance. Then click on Apps in the navigation panel at the top of the page and then select Find new apps from the dropdown menu. This will take you directly to the UPM start page.


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Step 2 - Locate and install the Add-on


The UPM start page has a search bar. Type mailto.wiki - Email for Confluence into it. This should show you one result with exact the same title. Clicking on the result will lead you to the marketplace site of the Add-on.


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If you can't find the Add-on double-check your search query and make sure you've opened the UPM from Confluence and you haven't accidentally opened the UPM for Jira or an other Atlassian App.


If you found the app and opened its marketplace site click on the yellow Try it free button. This will open another dialog where you can start a free trial month by clicking Start free trial.

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That's it. Well done! You've successfully installed the add-on. Before you can use it you still need to configure it. For that read the Getting Started article.


Common Problems


You may face the following issues while trying to install "mailto.wiki – Email for Confluence":

  1. You can't see/click on "Find new apps" – You are probably not logged in as a Confluence admin user. You will need administrative rights to install add-ons.
  2. You can't find the add-on in the plugin manager - Usually this means that you have accidentally opened the plugin manager for Jira or some other Atlassian app instead of Confluence.
  3. Atlassian Server Hiccup - Sometimes the installation process displays a cryptic error message where it refers to a hiccup. Usually this can be solved by retrying to install the add-on at a later time (for example an hour later).

If you're facing problems with the installation that you cannot resolve on your own, please contact us. You can do this through our Help Desk or by sending an email to support@mailto.wiki.