Cloud - Getting Started

After you have successfully installed the add-on you will need to make a few basic configuration settings before you can send your first email to Confluence.

To follow this guide you will need administrative rights. If you are not a Confluence Administrator you will need to ask a Confluence admin of your organization to do the steps for you.

Go to the Confluence Welcome Page or any other page in Confluence. In the menu bar at the top of your screen click on Apps. Then select Manage apps from the drop-down.

This will take you to an overview page which shows all of your currently installed add-ons. Find the mailto.wiki - Send Emails to Confluence add-on and expand the section by clicking on the title. Then click on the Configure button to go to the configuration page for the add-on.

You should now see the configuration page for the add-on.

Before you can send your fist email you will have to do three things: register an email address, set the default space and the default content type.

Every email that you send to one of your registered emails will be automatically inserted into your default space as page or blog post depending on what you configured as default content type. You can think of the default space as your INBOX.

To register an email address you need to click the + Add Address Button.

A text field will appear. Type in a name of your email address. Once you have decided on a name, click on one of the Save Settings buttons. After a short moment you will receive feedback whether the email address was registered successfully or not.

In case of errors a meaningful error message, like "email address confluence@mailto.wiki is already registered to another customer" should appear. Correct the errors and try again by clicking on of the Save Settings button.

After you registered at least one email address successfully you are able to send emails to Confluence. As already mentioned these get inserted in the default space. As the default space is set automatically during installation make sure to change it to a space of your choice.

Finally you need to select a default content type. Confluence knows two types of contents: Pages and blog posts. Atlassian states that pages are great for when you want the information to last and evolve over time. If it's a point-in-time update or one-time communication then a blog post is the way to go.

Your are now ready to send your first email to Confluence. Open your email program or log into your web-mail provider. Then write an email to the email address you registered above.

After sending your email wait 5 minutes to give the system time to process your message and go to the default space you configured above. If you configured everything correctly the message will appear in the default space as page or blog post depending on your settings for the default content type.

You are now ready to send emails to Confluence. Try it out and if errors occur or something does not work as expected don't hesitate to contact us at our Help Desk or via email at support@mailto.wiki. If you want more control over where emails you can use Space Rules.