How to use Microsoft Power Automate with Confluence

Power Automate is a service from Microsoft that allows you to fully automate regular work steps by creating automated workflows between applications and services. Microsoft already offers a variety of connectors, but unfortunately Confluence is not yet included. Nevertheless, there are ways you can include Confluence in your workflows with Power Automate. One of them is with our add-on mailto.wiki – Email for Confluence. Disclaimer: We are the developers of mailto.wiki – Email for Confluence which is part of the solution below. Mailto.wiki offers you the possibility to send emails to your Confluence instance. Microsoft Power Automate is able to include … Read More

How to perform a mass import of emails from Outlook/Thunderbird into Confluence Cloud

Our add-on mailto.wiki allows you to Email for Confluence Cloud. If you have just started using the plugin and want to import a lot of existing emails into Confluence, this guide is for you. Mailto.wiki allows you to register your own email address ending in @mailto.wiki. Emails you send to this address will get automatically posted as pages or blog posts in Confluence. You may think that you need to forward each email individually to your mailto.wiki address. This would be a real nightmare if you have a large number of emails to import. In this case, we have good … Read More

How to transfer OneNote files to Confluence

Microsoft OneNote is a versatile software whose primary feature is creating digital notebooks. Features like automatic cloud synchronization, the ability to take notes on the spot or collaborative work makes OneNote a popular program for many users. However, since not everyone uses Microsoft OneNote, it is often necessary to convert files to another file format and upload them to another platform, such as Confluence. There are multiple possibilities to transfer pages from OneNote to your Confluence instance (Cloud, Server or Data Center). For example, you could first export the OneNote files to Word and then import them back into Confluence. … Read More

Implement a simple email help desk inside Confluence

Submitting help requests via email is great for customers. It’s easy, everybody knows how to use email and nobody wants to sign up for some extra system just to ask a quick question. However, for your team delivering support managing a mailbox full of support requests can get quickly messy. A ticketing/help desk system that allows tagging requests, track state and search through existing issues to find a solution probably works best. Luckily you can have both, a modern Service Desk software coming with all these options and allowing customers to submit issues via email. Atlassian has its own service … Read More